Awards and Recognition

dvsAnalytics is recognized for industry innovation and business value

 

dvsAnalytics wins 2016 CUSTOMER Workforce Optimization Innovation Award

dvsAnalytics Encore Workforce Optimization Suite was named a 2016 CUSTOMER Workforce Optimization Innovation Award winner by TMC, a global, integrated media company, presented by CUSTOMER Magazine. The dvsAnalytics team is constantly enhancing the Encore Workforce Optimization Suite to help its customers improve employee engagement and enhance the customer experience.

 

dvsAnalytics Gamification Earns 2016 CUSTOMER Contact Center Technology AwarddvsAnalytics Encore Gamification was named the 2016 Contact Center Technology Award winner by TMC, a global, integrated media company, presented by CUSTOMER Magazine. Encore Gamification has been selected for demonstrating innovation, quality and unique features which have had a positive impact on the customer experience.

 

dvsAnalytics Encore Gamification Earns 2016 Communications Solution Product of the Year Award

dvsAnalytics Encore Gamification was awarded the 2016 Communication Solutions Product of the Year Award by TMC, a global, integrated media company. Encore Gamification has received this award for its innovation and because it is amongst the best solutions brought to market in the past twelve months that facilitates business-transforming voice, data and video communications.

 

dvsAnalytics Encore Workforce Optimization awarded the 2016 CRM Excellence Award

dvsAnalytics Encore Workforce Optimization was awarded the 2016 CRM Excellence Award by TMC, a global, integrated media company, presented by CUSTOMER Magazine. The 17th Annual CRM Excellence Award honors dvsAnalytics for being a true CRM partner to its customers and clients. dvsAnalytics has demonstrated that Encore Workforce Optimization improved the processes of their clients' businesses by streamlining and facilitating the flow of information.

 

DMG-Consulting-LLC

Recognized in reports for 2008-2014 in the Workforce Optimization Market and Product Report by DMG Consulting, LLC

In December 2014, DMG ranked dvsAnalytics #1 WFO vendor in best return on investment for its quality management software.

 

TMC-Communications-Solutions

dvsAnalytics Encore Mobile Live Monitor was awarded a 2015 Communications Solutions Product of the Year Award by TMC, a global, integrated media company. Encore Mobile Live Monitor was honored as a truly innovative product and named one of the best solutions to facilitate voice, data and video communications in the market.

 

TMC-Customer-Magazine

dvsAnalytics eCoaching Quizzes was named a 2015 CUSTOMER Contact Center Technology Award winner by TMC’s CUSTOMER Magazine. Encore eCoaching Quizzes was honored for improving customer service technology, demonstrating innovation and developing unique features which have had a positive impact on the customer experience.
 

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